GARTNER predicted that by 2020, 80% of VARs in North America will partner with a third-party maintenance provider to offer their customers more affordable and flexible maintenance options once the OEM’s initial warranty period expires.
100% CHANNEL DEDICATED
Procurri is THE ONLY 100% channel dedicated provider in our space for post-warranty maintenance for enterprise servers, storage and networking. We work with over 1,000+ channel partners to provide world-class support to their end users in over 90+ countries. Our maintenance solution is a perfect fit for your clients who want to reduce support costs and/or extend the life of IT assets for a 4th,5th,6th year…or beyond.
Huge Spare Parts Inventory
Procurri is truly a global company with:
- 20 Offices across the Americas, EMEA & APAC
- 7 Distribution Warehouses
- 700+ Forward Stocking Locations
- Support provided in 90+ countries
Our engineers are some of the very best in the industry averaging 15+ years of experience. Our storage engineers are especially strong, having unique skill-sets around enterprise Tier 1 Storage. Not only can we provide best-in-class break/fix hardware maintenance, but we can assist with many other tasks, such as:
- Best Practice Reviews
- Implementation Services
- Configuration Assistance
- Connectivity Assistance
- Performance Tuning
- Capacity Analysis
- SAN Health Checks
Superior Parts Replenishment
All spare parts are tested to comply with OEM standards for replacement components. Sector-by-sector Drive Validation and Power on Hour (POH) Testing is carried out to ensure all disks going back into a customer’s environment are reliable and well below the manufacturers predetermined useful life/runtime threshold.