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Post-Warranty Maintenance

More and more, hardware maintenance is being considered non-strategic IT spend. The trend is now for companies to implement a hybrid maintenance strategy by leveraging cost-effective and flexible Third-Party Maintenance to balance out expensive OEM pricing with rigid contract terms. Procurri’s world class maintenance solution, PROtect, can reduce support costs 50% – 70% and give you the flexibility to customize SLAs and contract lengths to fit your business needs and timelines.

100% CHANNEL FOCUSED

Procurri is THE ONLY  100% channel dedicated provider in our space for post-warranty maintenance for enterprise servers, storage and networking. We work with over 1,000+ channel partners to provide world-class support to their end users in over 90+ countries. Procurri is truly a global company with:

  • 20 Offices across the Americas, EMEA & APAC
  • 8 Distribution Warehouses
  • 660+ Forward Stocking Locations
  • Support provided in 90+ countries

Huge Spare Parts Inventory

Global Footprint

Technical Expertise

Technical Expertise

Our engineers are some of the very best in the industry averaging 15+ years of experience. Our storage engineers are especially strong, having unique skill-sets around enterprise Tier 1 Storage. Not only can we provide best-in-class break/fix hardware maintenance, but we can assist with many other tasks, such as:

  • Best Practice Reviews
  • Implementation Services
  • Configuration Assistance
  • Connectivity Assistance
  • Performance Tuning
  • Capacity Analysis
  • SAN Health Checks

Superior Parts Replenishment

All spare parts are tested to comply with OEM standards for replacement components. Sector-by-sector Drive Validation and Power on Hour (POH) Testing is carried out to ensure all disks going back into a customer’s environment are reliable and well below the manufacturers predetermined useful life/runtime threshold.